Jon Harrison asked:

Companies have and are increasingly moving their marketing budgets to internet marketing and search engine optimisation. The main reason for this is natural progression due to people using the internet more and more every year.

Due to the large increase of broadband users last year and the predicted increase over the next 5-10 years people are taking search engine optimisation and internet marketing more seriously and spending more money on it. The main cause of this is the competition between the big broadband suppliers driving down the price. With more people having fast internet access it allows them to spend more time on the internet going from site to site in minutes seeing dozens of sites. It is also proven that most of the users go through search engines to find their results so it is important to have your site visible there.

Offline marketing is becoming less effective due to several reasons. One of the reasons is the over use of telesales, this has happened over years which has meant that they are less effective now as people are less willing to listen to what the sales person has to offer. People are also purchasing more online so are not going to stores and shops, which means that no matter how much you advertise for a store offline it is losing sales to online websites.

The older more traditional techniques like using leaflets, newspaper advertisements, billboards etc are becoming less affecting due to; people not reading them and reading online newspapers, people not seeing the billboards due to not going near the shops and purchasing online and putting the leaflets straight in the bin with out reading them due to so many irrelevant ones.

As more and more sites go online and the more complex the search engines get, it is harder and harder to rank on the big search engines which also means more time and money has to be put into getting high rankings. However, this pays off as there are more users so you should see more sales for your money. Companies are realising this and concentrating on gaining and not losing trade to online competition.

Search engine optimisation has developed over the years in line with the development of the search engines. This means more research has to be done by the search engine optimisation consultants to allow them to provide the best results for their clients. This can only be done by people investing more money into it and this would only be provided if their where customers to purchase goods and services to make it worth while. So this shows that people are moving their marketing priorities to online.

Some companies split their budget in different ways for their internet marketing and one way is to pay search engine optimisation consultants to deal with it for you. This is affective when using the correct company and you will see results but the problem is there are a lot of con artists also offering the service. The other option is to employ an in house search engine optimisation consultant which will run things from inside the company. A lot of companies have chosen to do this as this allows them to keep control. The problem with this is that the in house consultant may soon get out of date with their techniques if they don’t get enough time to do their research.

Adrian Bold asked:

Do you spend a considerable amount of your marketing budget on traditional offline marketing approaches such as radio, television and newspaper advertising? You could be significantly losing out.

Like it or not, the coming of Internet Marketing has sounded the death-knell for traditional methods of marketing and associated advertising. Newspapers are rapidly shedding staff; even the UK’s Channel 4 Television can no longer survive without merging with another channel due to the drop in advertising revenue it had previously relied upon.

So why is offline marketing dying off?

Compare the traditional direct mail marketing technique with online email marketing approaches. Take a sales letter and mail it out to 10,000 people. Add up the cost of stationery and postage, even with discounts for mass postage, you need a good budget. Now compose an email, add your database of 10,000 customers and email it directly to their inbox in less than 10 seconds. The cost is nothing and you essentially require no budget.

Furthermore, recent research indicates that direct mail only generates a 2% response rate; email marketing generates 5 times as much. Offline Marketing cannot compete with these results.

Is it a surprise that traditional offline marketing methods are dying off? Their share of the market shrinking, revenue receding as the online marketing sector grows and takes over the lion’s share of the market?

If we contrast the range of offline marketing, we easily reveal an important weakness in the traditional approach. Offline marketing is limited by geographic location. Newspaper circulation or television/radio broadcasting range limits the effectiveness of the offline marketing campaign. Online marketing campaigns are geographically limitless. If you wish, you can advertise your product or service to millions of people across the entire world.

Broadcast and print advertising has always been expensive, and in their dying days, they still won’t compete with the Internet on cost. Online marketing offers targeted marketing, rather than blanket marketing at a fraction of the cost.

That neatly brings us onto the ability to target your exact customer. Offline advertising can only attempt to do this by hoping enough men are watching football, or women are watching Desperate Housewives. With the online alternative, you can target the very customers that are already looking for your products or services. Again, offline marketing cannot compete with this level of accuracy in finding customers and bringing them to your website.

Using Internet Marketing rapidly reduces the time between a potential customer seeing your marketing and responding to it. Online marketing promotes immediate reaction, generating immediate revenue. Your customer sees your ad. The customer reads your ad, they like what they read, they check the price, and it’s good. They click to add the product to the shopping cart; they fill in their details and click to pay. Within three clicks or so, you’ve made a sale. Traditional marketing methods simply cannot produce these rapid results, or the volume of increased business that they are capable of producing.

Whilst some people will cling on to offline marketing, suspicious of the Internet’s success, their competitors using online marketing are increasing their sales by the hour.

Scott Lindsay asked:

The popularity of the Internet changed the face of advertising forever, but it did not completely replace the more traditional, offline advertising strategies. Though these may not be of use to all types of work at home business it can prove to be a cost-effective way to gain new business in a regionally intense business.

Primarily, offline advertising would be best suited, but not limited to, businesses that offer a local service. This would include such businesses as an at home day care or computer servicing business. For both examples the customers you would be aiming to attract would be local or regional in scope. Parents may even choose a day care by the services that are closest to them to minimize travel time for young children, or choose a day care that is conveniently located on their way to work.

One of the methods people may be familiar with would be a classified ad in your local newspaper. There is usually a fee associated with this service so you will want to monitor how many customers it brings over a period of time. It would not be wise to cease using this form of advertising if they do not bring customers immediately, but you also would not want to continue them indefinitely if they fail to bring in a single customer.

Similar advertising space is sometimes available in the front of shop windows. Again for a fee you are able to post an advert for a purchased period of time. Your business phone book entry can also be upgraded for a fee to something more visible to information consumers.

Business cards are an inexpensive way to advertise. They can be handed out to people you meet as you go about other tasks. Similar results may be achieved by posting flyers in prominent places, where it is legal to do so. Many churches and community centers have a bulletin board and allow individuals to post information there.

For those who wish to branch out or try something different there are two other options. TV and radio advertising is not as inexpensive as taking out a classified ad, but it may not break the bank either, and you can target your audience more specifically and have the chance to reach more people. The drawback here is not only the cost, but also the fact that you would need someone to produce the spots and someone to appear in them although many broadcast facilities provide services with low cost or no cost options.

There are certain pieces of information that are essential in order to carry out your offline marketing strategies. You need to list a website address if you have one, as well as your phone number so people can contact you. If you don’t have a web site it might be appropriate to include a mailing address, or your home address in the case of an at home day care.

It would be foolish to completely ignore online advertising. Some people will use the Internet as their first place to search for services or products. Work with all of the tools available to you. Maximize all opportunities to make a success of your new business.

Garry Macdonald asked:


It’s not one or the other, it has to be both!

Why integrating online and offline marketing is essential for marketing success . . .

All brand managers unanimously agree that marketing is a must. But while they are constantly trying to overcome media clutter and find innovative advertising devices, they often commit a simple yet serious crime. If print, TVC, radio, OOH belongs to the realm of offline marketing, PPC, social media marketing, blogs, forums and articles form a distinct part of online marketing. What many people fail to realize is that a marriage of online and offline marketing plans is likely to produce far more effective results than either one alone.

This is at the core of the concept of 360 degree marketing that basically prioritizes multiple media marketing over one or two media. In other words, it may be better to put your eggs in many baskets when you are trying to reach out to the maximum number of consumers.

For brick and mortar businesses, the first obvious step to marketing online is to create an online identity in the form of a professionally designed, search engine optimized website. Not only does this help you reach out to far greater virtual visitors than possible with a physical store or office, it also is a more cost effective way to advertise services. Since most offline marketing media entail prohibitively expensive costs, it is best to use as little media space as possible to grab eyeballs and generate basic awareness. The offline advertisement must then contain a link to your website or more specifically, a specially created web landing page, where the audience can get greater details to satisfy the curiosity created by the offline ad.

Another very important aspect of online marketing is to not limit your presence to a website. There are multiple low-cost, pay for results models offered by various sites and affiliate marketers that can help spread the word about your business on the World Wide Web.

Going from offline to online methods is therefore relatively easy and economical. The reverse, however, is much harder making it very difficult for exclusive internet businesses to have a presence in the non-virtual world. This is particularly magnified in the case of pan-continent businesses where it is just not possible to have an offline presence without having targeted geographies. For such businesses, full exploitation of all possible internet marketing methods is a far safer bet.

Another great benefit of online marketing is the ability to evaluate various media comparatively to a very fine detail and then re-plan allocation of funds to the more ROI effective methods. There is a far more ambiguous link between advertising and sales in offline marketing methods.

In conclusion, online marketing is more suited to smaller companies that are starting up or have limited funds. With time though most businesses need to find a way to make their online and offline marketing models work in tandem for maximum benefits.

Alicia Forest asked:


Taking my struggling consulting business online and following the business model I now do turned everything around for me, financially and otherwise. So when I started hearing from my mentors that I might want to add some offline marketing tactics back into the mix, I was hesitant to say the least.

But then I started studying and learning more about some specific direct mail strategies, and recognizing the power they have, I started wondering in maybe I wasn’t missing an important piece of the puzzle to take my business up another notch.

Then I started seeing some amazing results from my colleagues who were using direct mail in addition to their online marketing efforts – things as simple as a postcard – and I decided I needed to get into this game myself. (I’ll keep you posted on my own results in a future article.)

How do you get started adding direct mail marketing to your mix? Here are 5 simple steps:

1. Start collecting physical addresses

You may have the addresses of those clients and customers who have purchased from you already, which is a great start. But you also want to start collecting snail mail addresses from those people who sign up for your list. This way, when you’re ready to send a physical mailing out, you’ll have all the information you need. AND, as email deliverability gets muddier, you’ll always have this other option of reaching your audience.

2. Plan a campaign

I always tell my clients to plan an online promotion campaign when they are ready to market a specific product, program or service, instead of sending out a single announcement. The campaign I recommend typically includes a minimum of three emails.

Same goes for an offline mailing. You need to plan a campaign, with more than one mailing, in order to truly get and discern a return on your investment.

3. Go cheap the first time

Something I learned when I was the PR director for a university was NOT to do an expensive mailing until we had cleaned our list. Peoples’ addresses change for a variety of reasons and you may not always have the most up-to-date ones when you’re ready to send your mailing.

So, here’s a tip to clean your list before you start investing in some higher-end mailers. Send a postcard that has your return address on it to your current list. Then update your list via the returned postcards you get. Then make sure you have your return address on every mailing you do to keep your list as up-to-date as possible.

4. Keep it simple

Do a postcard, which gets read right away, with a simple, direct, compelling message and an immediate call to action, with graphics that don’t distract but support your message.

5. Track your mailings

The easiest way to do this is to send your readers to a simple website address (URL) that you only use for the purposes of that mailing. All you have to do is redirect that URL to your existing web page (where your offer resides) using the tracking link feature in your shopping cart. That way you can tell how many people typed in the URL and how many people took advantage of your offer. This is how you measure your return on your investment.

Getting started with adding direct mail to your marketing mix isn’t difficult. And by combining your online strategies with offline ones, you’ll be gaining a lot more clients and customers and bringing in a lot more income.