Adrian Bold asked:

Do you spend a considerable amount of your marketing budget on traditional offline marketing approaches such as radio, television and newspaper advertising? You could be significantly losing out.

Like it or not, the coming of Internet Marketing has sounded the death-knell for traditional methods of marketing and associated advertising. Newspapers are rapidly shedding staff; even the UK’s Channel 4 Television can no longer survive without merging with another channel due to the drop in advertising revenue it had previously relied upon.

So why is offline marketing dying off?

Compare the traditional direct mail marketing technique with online email marketing approaches. Take a sales letter and mail it out to 10,000 people. Add up the cost of stationery and postage, even with discounts for mass postage, you need a good budget. Now compose an email, add your database of 10,000 customers and email it directly to their inbox in less than 10 seconds. The cost is nothing and you essentially require no budget.

Furthermore, recent research indicates that direct mail only generates a 2% response rate; email marketing generates 5 times as much. Offline Marketing cannot compete with these results.

Is it a surprise that traditional offline marketing methods are dying off? Their share of the market shrinking, revenue receding as the online marketing sector grows and takes over the lion’s share of the market?

If we contrast the range of offline marketing, we easily reveal an important weakness in the traditional approach. Offline marketing is limited by geographic location. Newspaper circulation or television/radio broadcasting range limits the effectiveness of the offline marketing campaign. Online marketing campaigns are geographically limitless. If you wish, you can advertise your product or service to millions of people across the entire world.

Broadcast and print advertising has always been expensive, and in their dying days, they still won’t compete with the Internet on cost. Online marketing offers targeted marketing, rather than blanket marketing at a fraction of the cost.

That neatly brings us onto the ability to target your exact customer. Offline advertising can only attempt to do this by hoping enough men are watching football, or women are watching Desperate Housewives. With the online alternative, you can target the very customers that are already looking for your products or services. Again, offline marketing cannot compete with this level of accuracy in finding customers and bringing them to your website.

Using Internet Marketing rapidly reduces the time between a potential customer seeing your marketing and responding to it. Online marketing promotes immediate reaction, generating immediate revenue. Your customer sees your ad. The customer reads your ad, they like what they read, they check the price, and it’s good. They click to add the product to the shopping cart; they fill in their details and click to pay. Within three clicks or so, you’ve made a sale. Traditional marketing methods simply cannot produce these rapid results, or the volume of increased business that they are capable of producing.

Whilst some people will cling on to offline marketing, suspicious of the Internet’s success, their competitors using online marketing are increasing their sales by the hour.

Alicia Forest asked:


Taking my struggling consulting business online and following the business model I now do turned everything around for me, financially and otherwise. So when I started hearing from my mentors that I might want to add some offline marketing tactics back into the mix, I was hesitant to say the least.

But then I started studying and learning more about some specific direct mail strategies, and recognizing the power they have, I started wondering in maybe I wasn’t missing an important piece of the puzzle to take my business up another notch.

Then I started seeing some amazing results from my colleagues who were using direct mail in addition to their online marketing efforts – things as simple as a postcard – and I decided I needed to get into this game myself. (I’ll keep you posted on my own results in a future article.)

How do you get started adding direct mail marketing to your mix? Here are 5 simple steps:

1. Start collecting physical addresses

You may have the addresses of those clients and customers who have purchased from you already, which is a great start. But you also want to start collecting snail mail addresses from those people who sign up for your list. This way, when you’re ready to send a physical mailing out, you’ll have all the information you need. AND, as email deliverability gets muddier, you’ll always have this other option of reaching your audience.

2. Plan a campaign

I always tell my clients to plan an online promotion campaign when they are ready to market a specific product, program or service, instead of sending out a single announcement. The campaign I recommend typically includes a minimum of three emails.

Same goes for an offline mailing. You need to plan a campaign, with more than one mailing, in order to truly get and discern a return on your investment.

3. Go cheap the first time

Something I learned when I was the PR director for a university was NOT to do an expensive mailing until we had cleaned our list. Peoples’ addresses change for a variety of reasons and you may not always have the most up-to-date ones when you’re ready to send your mailing.

So, here’s a tip to clean your list before you start investing in some higher-end mailers. Send a postcard that has your return address on it to your current list. Then update your list via the returned postcards you get. Then make sure you have your return address on every mailing you do to keep your list as up-to-date as possible.

4. Keep it simple

Do a postcard, which gets read right away, with a simple, direct, compelling message and an immediate call to action, with graphics that don’t distract but support your message.

5. Track your mailings

The easiest way to do this is to send your readers to a simple website address (URL) that you only use for the purposes of that mailing. All you have to do is redirect that URL to your existing web page (where your offer resides) using the tracking link feature in your shopping cart. That way you can tell how many people typed in the URL and how many people took advantage of your offer. This is how you measure your return on your investment.

Getting started with adding direct mail to your marketing mix isn’t difficult. And by combining your online strategies with offline ones, you’ll be gaining a lot more clients and customers and bringing in a lot more income.